Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of garbsandtrends.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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A***y –
Delivery by courier SDEC. Everything is fine, and the color and manufacturer. Not the first year we use. Thank you and good luck.
P***n –
Prompt delivery..item received in good condition
I***k –
Отлично. Качество хорошее. Доставка в Петербург 1.5 дня (полтора дня!!!) – невероятно.
A***y –
Посылка пришла. Спасибо, рекомендую!
R***c –
Thank u Very much .. like always good en fast shipping !!!
Customer –
took over 2 months for delivery but arrived…
S***n –
We will sprinkle
O***v –
Super ! Thanks !!!
K***k –
Quick delivery
S***a –
Good product
A***o –
great product
Customer –
Good product, good service. fast shipping. thanks to the store!!
G***o –
All Super delivery from Russia is very fast. She got it late in the mail. So if you need it urgently, without thinking of ordering from Russia. Here’s what else I order dark black hair from me, but not black. I do not paint my hair, it looks very natural. After application is fixed with varnish. It is natural to correct in the morning.
S***k –
заказываю не первый раз. все хорошо. быстрая доставка, всего 10 дней. рекомендую.
A***A –
The goods are well packed. Description fully corresponds. Delivery from Russia is very fast, in 6 days delivered. Thank you so much.
V***v –
Thanks.
Customer –
Cheating with delivery, did not wait for the goods.
M***k –
thanks store honest seller reliable 15 günde geldi çok hızlı
D***o –
ok.
O***o –
envio rapido. Gracias
Customer –
El pedido no llegó pero el servicio de la tienda fue muy bueno.
R***r –
The order came quickly, I’m happy! Thank you!!!
Customer –
Quickly came the parcel, from Moscow, all OK
Customer –
быстрая доставка, качественный товар!
R***z –
Super fast! I’ll pay extra for the shipping. It works great to dissipate the low hair density or if you have very fine hair.
H***r –
Not come
J***A –
I chose shipping from Spain. It’s come to Me in two days. Excellent. It’s worth paying a little more and being sent to you from your country. With the pandemic from China it takes much longer now and can give problems.
R***r –
Very dark
S***a –
Very satisfied
Customer –
Everything is fine)
D***u –
Best and quickest store on aliexpress. Highly recommended!!! I received the product in two weeks (the order was made from Bucharest, Romania)
M***i –
Long waiting period but finally “arrived
G***l –
Well done store! I still had such fast delivery, three days before Moscow! Thank you very much, that would be how everyone worked!
E***h –
Item received in good quality and condition
A***n –
Perfect packing and super fast shipping. I’ll buy again.
A***w –
Got fast in two weeks
O***a –
All Super, fast delivery, week, picked up by mail
I***a –
Just fine. From the order until the date of receipt, only a week passed. Delivery by courier at home. I didn’t expect it so fast. The product is great, I take not the first time, but in other places. But now I’ll only take it here.
V***v –
I thought as usual through the mail will send and throw in the mailbox, and as it turned out the delivery was changed to cdek.
O***a –
Perfect)
E***t –
excellent arrived ok thanks
J***z –
Product arrived sooner that expected and I am happy with the results when I applied to my hair.
Customer –
Everything is fine, delivered quickly and right at home, brought the courier sack. Recommend
L***h –
Заказывала у данного продавца первый раз, и не пожалела, теперь буду постоянным клиентом, очень оперативно отправил, и так же доставили. Спасибо большое
Customer –
Commodity packaging was damaged, so the parcel packaging inside was all in powder and as a result lost, very sorry. The period of receipt of the goods from the order to the receipt was 5 days.
Customer –
–
E***a –
The product arrived well and fast, but in features it marked net weight 100 g and are 50 g
S***i –
Is OK
D***d –
Thank you to the store, it came all for a week!)
R***r –
Everything is very fast and high quality. I recommend this store. I order a second time and without long waiting for the product. There’s never been a mistake. Brought the courier home
I***k –
The goods came. Thank you store.
V***n –
OK
R***v –
Delivery from Russia is very fast, the quality is good
E***. –
fast deliver thank you very much, all perfect
E***a –
Super fast shipping. Quality at height
N***a –
Thank you! Very fast!
A***a –
Delivery in 7 days!!! Well done!
E***a –
Очень быстрая курьерская доставка – 4 дня по Москве.
S***s –
Everything perfect and fast
N***a –
Цвет auburn коричневый с рыжиной. Доставка очень быстрая,несколько дней до Вологодской обл. Большое спасибо, буду заказывать еще.
N***a –
Цвет medium brown коричневый с зеленоватым оттенком, подойдет думаю к темно русым волосам. Доставка быстрая, огромное спасибо.
Customer –
The product comes perfectly packed. Shipment by ASM extremely fast (just 48h). It is worth the overprice compared to other similar products ordered from China.